Description

About the Role:
We are looking for a Project Manager - Social & Influencer Operations to lead the execution and continuous improvement of social media and influencer-related initiatives across markets.

This role is focused on driving operational excellence, coordinating cross-functional teams, and ensuring the successful delivery of projects tied to social media management and influencer programs. You will act as a bridge between strategy, operations, and platform execution, ensuring timelines, processes, and outputs are aligned with business needs.

Key Responsibilities:

• Manage end-to-end delivery of social media and influencer-related projects, ensuring timelines, quality, and stakeholder alignment.
• Coordinate cross-functional teams (strategy, content, data, and tech) to ensure seamless execution of campaigns and initiatives.
• Support the implementation and optimization of tools and platforms used for social media management and influencer marketing.
• Identify operational gaps and propose improvements to workflows, processes, and ways of working.
• Ensure consistency and governance across social and influencer activities, aligning with brand and platform guidelines.
• Track project progress, risks, and dependencies, proactively communicating updates to stakeholders.
• Collaborate with internal teams to gather requirements and translate them into actionable project plans.
• Monitor performance and identify opportunities to improve efficiency and outcomes.

Requirements

Who You Are:

• 5-8 years of experience in project management, digital operations, or marketing program management.
• C1 English Required
• Strong ability to manage multiple stakeholders and priorities in fast-paced environments.
• Experience working with social media and/or influencer marketing initiatives.
• Excellent organizational and communication skills.
• Ability to translate business needs into structured execution plans.
• Comfortable working with digital tools and platforms in a marketing ecosystem.

Nice to Have:

• Familiarity with social media management or influencer platforms (e.g., Sprinklr, CreatorIQ, etc.).
• Experience working in global or multi-market environments.
• Knowledge of digital marketing workflows and campaign execution.
• Certification in project management methodologies (Agile, PMP, etc.).

Benefits

What We Offer:

• Enjoy 23 days of annual vacation to relax and find your inner Zen
• You'll have your birthday off, so you can relax and celebrate in style!
• Join our team and enjoy the amazing advantage of having major medical insurance!
• Receive a connectivity allowance to cover any expenses related to hybrid work.
• Hybrid work environment
• Work at your own pace with our flexible schedule
• Exciting opportunities for professional growth!
• Get ready for a rewarding opportunity! As part of this incredible role, you'll have the chance to contribute your skills and time to a noble cause. Join our team and take advantage of 40 hours of life-changing volunteer work each year.

Why should you join us?
At Findasense, we are a global Customer Experience company. We rely on the power of data to create personalized experiences and execute strategies by producing relevant content. We believe in self-management, transparency, and focus on a collaborative culture where our EPIC model (Strategy, Purpose, Identity, and Culture) makes us unique, different, and allows us to build long-lasting relationships.