Description

• International working environment
• Hybrid work
• Work Life Balance

We're looking for an experienced bilingual Global Project Manager to drive the global rollout of the ServiceNow ITSM platform. The scope includes deployment across 5 regions, covering 200+ sites, 38,000 users, and 50,000+ devices.

Key Responsibilities:

• Lead the end-to-end rollout of ServiceNow ITSM globally
• Collaborate with both regional and global stakeholders
• Ensure successful deployment of the following modules:
  • Incident Management
  • Service Request
  • Problem Management
  • Change Management
  • Knowledge Management
• Track project progress, manage risks/issues, and ensure timely delivery

Requirements:

• Proven global project management experience
• Hands-on expertise in ServiceNow ITSM modules
• Strong communication and stakeholder coordination skills
• Bilingual: English (business+) and Japanese (conversational+)

What`s in for you:

• Huge Strategic initiative
• Full-scale ServiceNow deployment across the company
• Opportunity to lead a transformative project impacting 40,000+ users and 60,000+ devices
• High visibility and potential for long-term engagement or conversion