Description

Ready for a challenge?

Then Lieferando might be the place for you. We're part of Just Eat Takeaway.com, a leading global online food delivery platform dedicated to empowering everyday convenience. Every day, we connect thousands of customers across Germany with thousands of their favourite restaurants, grocery stores, convenience and retail partners. More than a delivery service, we're at the heartbeat of Germany's vibrant food and convenience ecosystem.

Our powerful platform coordinates a complex network of partners and customers, enabling seamless deliveries through our logistics technology and dedicated rider fleet. All this is powered behind the scenes by our talented Lieferando team.

At Lieferando, you'll tackle real-world challenges, collaborate across teams, and influence a huge market with your ideas and ambition. Ready to shape the future of everyday convenience? Read more about the role and join us.

About this role

As Senior Project Manager Logistics Strategy & Operations, you will play a key role in managing and improving Lieferando's Logistics operations in Germany. Reporting to the Sr Manager Vendor Strategy & Operations, you will be responsible for the operational management, performance tracking, and partner coordination necessary to deliver a reliable, scalable logistics operation.

You will support the execution of our logistics & vendor management roadmap, ensure smooth day-to-day operations, and collaborate cross-functionally to drive continuous improvement. This is a great opportunity for someone with strong analytical, operational, and stakeholder management skills looking to take the next step in their logistics or operations career.

These are some of the key ingredients to the role:

Operations & Partner Management

• Support the day-to-day cooperation with logistics partners, including managing service levels and resolving operational issues
• Track and analyze key logistics KPIs, identifying performance trends and supporting corrective actions where needed
• Act as a point of contact for internal stakeholders such as Customer Service, Finance, Legal, Procurement, Marketing, etc. to coordinate volume forecasts and service needs
• Manage operational escalations and support incident resolution, including preventative action planning

Support Strategic & Commercial Initiatives

• Assist in the preparation of materials for commercial discussions with existing and prospective external vendors
• Contribute to the development of regional and partner roadmaps, including financial impact assessments and support for internal alignment
• Participate in process optimization efforts related to forecasting, technology deployment, and partner enablement
• Support the gathering of market intelligence and benchmarking of best practices, in collaboration with various stakeholders

Reporting & Cross-Functional Collaboration

• Coordinate and prepare regular performance reports and dashboards (e.g. MBRs), working closely with Data and Analytics teams
• Support cross-functional alignment with Customer Service, Finance, Procurement, Legal, and Product & Tech teams
• Assist with internal stakeholder communications, including preparing presentations and documentation for senior audiences
• Contribute to the project management of logistics expansions or partner onboarding effort

What will you bring to the table?

• Professional experience in operations, logistics, vendor management, or a related field
• Strong analytical skills and the ability to work with KPIs and performance data to inform decisions
• Excellent communication and stakeholder management skills, with the ability to coordinate across departments
• Detail-oriented, structured, and proactive in driving tasks forward
• Experience working with external partners or vendors is a strong plus
• Comfort working in a dynamic and fast-paced environment, ideally within tech, e-commerce, or delivery platforms
• Fluent in German and English

At Lieferando, this is on the menu:

Fun, fast-paced and supportive, the Lieferando culture is about growth, high performance, and celebrating every aspect of our employees. Our collaboration, dedication and pursuit of excellence fuel our growth and help us stay ahead of the competition.

Joining Lieferando means the opportunity to learn, grow and develop your career in a dynamic and supportive environment. In addition, here are just some of the benefits we offer to our employees:

• Competitive salary package that rewards performance
• Permanent employment contract
• Monthly Lieferando Pay credit of €90 for delicious food at the workplace
• Company pension scheme with a 20% employer contribution
• Extensive training opportunities: Learning Hub, LinkedIn Learning, Bookboon, internal training, and online English courses
• Hybrid working model for more flexibility
• Team events, after-work drinks, charity initiatives, and summer and winter parties!

Inclusion, Diversity & Belonging

No matter who you are, what you look like, who you love, or where you are from, you can find your place at Lieferando. We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.

What else is cooking?

Want to know more about our culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more Lieferando and Just Eat Takeaway.com morsels.

Are you ready to take your seat? Apply now!