Description

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.

Role Overview

Broadridge Financial Solutions is seeking an experienced Project Manager to support the onboarding of new clients in Japan. This role will manage and coordinate end-to-end client onboarding activities, working closely with clients, local stakeholders, and global Broadridge teams to ensure a smooth, accurate, and timely transition into steady-state operations.

The Project Manager will serve as a key point of coordination throughout the onboarding process, ensuring clear communication, regulatory awareness, and alignment with Broadridge's service standards. This role requires a high level of organization, the ability to operate independently, and a strong commitment to client trust, service reliability, and transparency.

Responsibilities

• Own and manage client onboarding projects from initiation through completion, ensuring successful and timely delivery
• Define project scope, milestones, timelines, and deliverables in collaboration with clients and internal stakeholders
• Develop and maintain detailed project plans, schedules, and regular status reporting
• Act as a primary liaison between Japanese clients and global Broadridge teams, providing clear and professional bilingual communication
• Coordinate activities across operations, client services, technology partners, and third-party vendors, with sensitivity to cultural and organizational contexts
• Monitor project progress, dependencies, risks, and issues, escalating appropriately while maintaining alignment and transparency with stakeholders
• Facilitate project meetings, status reviews, and client communications in both Japanese and English
• Ensure onboarding activities align with applicable regulatory and market requirements, including U.S. proxy regulations
• Maintain accurate and well-organized project documentation
• Contribute to continuous improvement of onboarding and project management processes

Required Qualifications and Experience

• 5+ years of experience in project management, client onboarding, or client implementation roles within financial services
• Business-level proficiency in Korean, Japanese, and English (written and verbal communication required)
• Prior experience in one or more of the following areas:
• Proxy voting or shareholder communications
• Custody processing or post-trade operations systems
• Financial market infrastructure or other regulated environments
• Familiarity with U.S. proxy regulations and related market practices
• Experience working effectively with global teams across multiple time zones
• Strong organizational and planning skills, with the ability to manage multiple workstreams independently while coordinating closely with stakeholders

Preferred Qualifications

• Bachelor's degree in business, finance, economics, or a related field
• Project management certification preferred (e.g., PMP or PRINCE2)
• Experience supporting Japanese institutional clients or global asset managers
• Familiarity with Broadridge products, services, or operating model

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We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company-and ultimately a community-that recognizes and celebrates everyone's unique perspective.

Use of AI in Hiring

As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.