Description

Job Title: Project Manager

Department: International Operations Department

Job Purpose

Implement all project management aspects, activities, and operations of the International Operations Department to achieve the defined objectives and priorities. The Project Manager leads the implementation of all projects according to identified needs.

Key Responsibilities

Planning & Strategies

• Contribute to the implementation of strategies for projects assigned to the International Operations Department in a manner that serves the achievement of the department's defined objectives and priorities.

Project Management

• Contribute in the development pf projects processes, procedures, policies, frameworks and methodologies in line with leading practices.
• Implement best-practice PM frameworks (PMP/Prince2/Agile) to ensure projects are delivered on time, within scope and to quality standards.
• Develop project plans and continuously ensure implementing all projects according to the expected results.
• Obtain approvals and ensure receiving relevant projects documents, aiding to deliver projects according to established times and schedules.
• Continuously oversee progress of projects to ensure implementation according to defined timelines and budgets.
• Lead projects closure phase and prepare a reference checklist which facilitates drafting important reports and documents.
• Facilitate clear governance, decision-making and issue-resolution across multiple markets and regions.

Managing Budgets & Relationships

• Oversee budgets allocated to projects and ensure that all budgets are allocated according to needs and requirements.
• Build and strengthen relationships with teams, partners, relevant external stakeholders, and field experts and their contribution to deliver the projects as needed.
• Host meetings with internal/external stakeholders and/or relevant parties in order to collectively identify projects needs and to gather information and requirements on defined projects.
• Matrix-manage internal teams (Marketing, Strategy, IT, Finance, Legal) and external partners (global OTAs, tour operators, aviation and cruise stakeholders).

Shared Activity

• Ensure effective cascading of the functional strategy into section business plans to ensure vertical alignment and horizontal integration with other interfacing sectional strategies.
• Lead the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction.
• Carry out any other duties and responsibilities related to the role at the request of the direct manager.
• Manage and ensure effective implementation of functional policies, procedures and controls covering all areas of assigned section activity so that all relevant procedural/legislative requirements are fulfilled while delivering a quality, cost-effective service.
• Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.
• Demonstrate compliance to organization's values and ethics at all times to support the establishment of a value drive culture within the organization
• Contribute to the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction.

Qualifications & Experience

• Bachelor's degree in Business, Hospitality, Tourism, or related field; advanced degree a plus.
• PMP certification (or equivalent) required.

Skills

• At least 4 to 7 years of project management experience, preferably within the travel-trade or tourism sector.
• Proven experience in an international fast-paced and dynamic environment is preferred.
• Knowledge in the regional, local and international landscape is preferred.
• Full professional English proficiency both in speaking and writing
• Arabic bilingual desirable but not mandatory
• Skilled in MS Office (PowerPoint, Word and Excel)
• Administrative skills and attention to detail
• Self-motivated with a proven ability to complete work in a timely manner
• Expert knowledge on rebates schemes, preferably accustomed with UAE best practices
• Experience with business planning
• Extensive experience with program management related to finance and policy