Description

• Manage incoming 4PL tenders and inquiries, including analysis of requirements and shipment structures to evaluate fit with the Rhenus 4PL service portfolio and strategic direction
• Prepare and conduct customer meetings and workshops to assess requirements and analyze the current supply-chain setup; present Rhenus 4PL capabilities, solutions, and concepts to internal stakeholders and customers
• Develop tailored logistics concepts, commercial proposals, and contractual documents in close collaboration with Finance, Legal, IT, and Senior Management
• Lead customer implementation projects, ensuring smooth execution of all project phases while maintaining close communication with internal and external stakeholders; ensure alignment on requirements, progress, necessary resources, and service delivery
• Support Operational Account Management during the post-implementation hyper-care phase and contribute to ongoing continuous improvement initiatives

• BA/BS degree in Business, Logistics, Engineering, or a related field (or equivalent experience)
• 2-5 years of relevant experience in 4PL, control tower operations, and/or freight forwarding, including managing complex operational and commercial challenges
• Strong project management skills, ideally demonstrated within logistics or supply chain management; ability to multi-task and re-prioritize in a fast-paced, high-energy environment
• Excellent written and verbal communication skills in English; proficiency in German is preferred, and additional languages are an advantage
• High degree of ownership, a proactive mindset, and the ability to work independently
• Customer-focused mindset, with the ability to anticipate and understand customer needs and expectations