Description

Job Title

Delivery PMO Analyst / Project Manager
About Your Business Area/Department

Navitaire, an Amadeus company, provides industry-leading technology solutions that support growth, profitability, and innovation for airlines and rail clients worldwide. As part of our Delivery organization, the Delivery PMO Analyst / Project Manager plays a critical dual role, combining structured PMO governance with hands-on project delivery responsibilities.

Summary of the role:

This position ensures disciplined project initiation, execution, and reporting while also managing small to medium-sized customer projects and supporting larger, complex initiatives.

The Delivery PMO Analyst / Project Manager contributes to organizational excellence by maintaining delivery standards, driving continuous improvement, and ensuring alignment between project execution and business objectives. This hybrid role requires strong analytical capability, structured project management skills, and the ability to collaborate effectively with internal teams and external customers.

In this role you will:

• Support project initiation activities, including resource coordination and commercial document validation.
• Conduct PMO audits to ensure compliance with delivery standards and internal guidelines.
• Maintain and evolve PMO processes, templates, and documentation.
• Analyze operational issues, identify root causes, and recommend improvements.
• Gather, interpret, and present data to support decision-making and reporting.
• Ensure confidentiality and proper handling of contractual and commercial documents.
• Contribute to PMO goals, performance metrics, and continuous improvement initiatives.
• Partner with teams across Navitaire and Amadeus to streamline delivery practices and enhance operational efficiency.
• Lead small to medium-sized customer projects from initiation through deployment, ensuring delivery on time, within scope, and within budget.
• Support senior project managers on larger or more complex programs.
• Coordinate cross-functional internal teams and collaborate with customer stakeholders to achieve project goals.
• Define project scope, requirements, and deliverables, ensuring alignment and technical feasibility.
• Build and maintain project plans, schedules, and work breakdown structures.
• Identify, track, and manage project risks, issues, and dependencies.
• Manage project financials, including budget tracking, forecasting, and cost control.
• Prepare and deliver customer-facing communications, including status updates and project documentation.
• Oversee change management for scope, schedule, and cost adjustments.

About the ideal candidate:

• Bachelor's degree in a business, technical, or related field, or equivalent experience.
• PMP or similar project management certification preferred.
• 5+ years of experience in project management, PMO operations, business analysis, or related delivery roles.
• Experience managing customer-facing projects in a structured or waterfall environment.
• Proven ability to work within matrixed teams and coordinate across multiple stakeholders.
• Experience with data analysis, process documentation, and operational improvement.
• Proficiency with MS Project, Excel, SharePoint, and Visio.
• Experience using Power BI and ServiceNow for reporting, workflow management, and operational insights.
• Strong written and verbal communication skills, including the ability to present to customers and leadership.

What we can offer you:

• Get rewarded with competitive remuneration, individual and company annual bonus, vacation and holiday paid time off, health insurances and other competitive benefits.
• Work hybrid at our Bogota office.
• Professional development to broaden your knowledge and enhance your skills with on-line learning hubs packed with technical and soft skills training that allow you to develop and grow.
• Enter a diverse and inclusive workplace, join one of the world's top travel technology companies and take on a role that impacts millions of travelers around the globe.

Application process:

The application process takes no longer than 10 minutes!
Create your candidate profile, upload your Resume/CV and apply today!

Working at Amadeus, you will find:

🎯 A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.

🌎 A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.

🎓 Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.

🤗 A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.

💰 A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.

🌈 A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.

📈 A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.